Log In to r999 — Access Your Account with Ease

Log In to r999 — Everything You Need to Know

Millions of Bangladeshi members log in to r999 every day — and that number climbs even higher during cricket season, especially on big match days. The platform is built so that both returning users and complete newcomers can access it with ease. Still, knowing a few things about the login process makes the whole experience that much smoother.

What You Need to Log In

All you need to access r999 is two things — the mobile number you registered with and your password. There's no username or email address to remember; your mobile number is your login identity. It's simple and convenient for members in Bangladesh, since everyone already knows their own number by heart.

Make sure you type your numbers correctly when logging in. A common issue is having the Bangla keyboard active instead of English, which causes digits to be entered in Bangla — the system won't recognise them. Always use English numerals in the login form.

What to Do If You've Forgotten Your Password

Forgetting your password happens to everyone. At r999, the recovery process is straightforward. On the login page, click the "Forgot Password?" link. A popup will appear — enter your registered mobile number there. If the number is correct, an OTP will be delivered within 30 seconds.

After entering the OTP, you'll be prompted to create a new password. Don't make it as simple as your old one — use at least 8 characters with a mix of types. Once the password is changed, you'll be logged in automatically.

Can I log in on multiple devices?

Yes, you can log in to the same r999 account from multiple devices. Even if you're already logged in on the mobile app, you can still log in again from a computer via the website. For security, though, it's best not to keep too many devices active at the same time.

When you log in via the mobile app, you'll typically stay logged in for future sessions — no need to sign in every time. However, if you're using a browser on a public computer, always log out when you're done and clear your browsing history.

What to check if you can't log in

Sometimes login fails even when your details are correct. In that case, check a few things. First, make sure your mobile number is right — confirm it starts with "01" and has 11 digits in total. Second, check for capitalisation in your password, as it is case-sensitive. Third, make sure Caps Lock isn't turned on.

Entering the wrong password more than three times may temporarily lock your account — this is an automatic security measure. If this happens, reset your password or contact support.

Tips for keeping your account secure

• Never share your password with anyone — Not even the r999 support team will ever ask for your password.
• Change your password every two to three months.
• Avoid logging in over public Wi-Fi or unfamiliar networks.
• Do not use the "Remember Me" option on an unfamiliar device.
• If you notice any unusual activity on your account, change your password immediately and notify support.
• If anyone claims to be from r999 and asks for your OTP or password, it's a scam — do not respond.

Logging in via the mobile app vs. the website

You can log in to both the r999 mobile app and website using the same account, but the app offers a few extra conveniences. If biometric login (fingerprint) is supported, you won't need to type your password — just use your finger. With push notifications enabled, you'll get instant alerts for any login-related activity. You can download the app from our Download Page from.

Logging in via the website gives you the advantage of a larger screen for betting — you can view multiple matches and markets at the same time. If you're working on a computer, staying logged in on the website makes it easy to track matches as they happen.

What happens when you log in from a new device

When you log in from a new or unrecognised device, r999 may send a verification SMS. This is a security measure that helps detect any unauthorised access attempts on your account. If you log in without receiving an SMS, you can still review all login activity later under the "Recent Logins" section in your account settings.

If you see a session you don't recognise, end it immediately and change your password. Then notify support — the team will investigate promptly and take action.